Responsible Gaming
Introduction
At True Fortune Casino, we are committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to view any money spent as the cost of entertainment, similar to cinema tickets or dining out.
Please remember: the house always has a mathematical advantage. Only gamble what you can afford to lose.
Age Verification
All players must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use True Fortune Casino. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Feeling anxious or irritable when unable to gamble
- Neglecting family, friends, work, or hobbies due to gambling
- Using gambling to cope with stress, anxiety, or depression
- Borrowing money or getting into debt to finance gambling
- Failed attempts to cut down or stop gambling
- Experiencing relationship or financial problems as a result of gambling
Self-Help Tools
True Fortune Casino offers several tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders during play about how long and how much you've been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you're losing control
These tools are available in your account settings. We encourage you to use them proactively.
Support Organizations
If you are struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:
United Kingdom
- GamCare - Free, confidential support for problem gamblers and their families
Website: www.gamcare.org.uk
National Problem Gambling Helpline: 0808 8020 133 (free, 24/7) - GamStop - National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous - Free peer support meetings across the UK
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga-essuchtberatung.de
Take Action Today
If you think you may have a gambling problem, seek help immediately. Problem gambling is treatable, and support is available. Speaking to someone is a sign of strength, not weakness.
You can:
- Call the GamCare National Problem Gambling Helpline: 0808 8020 133
- Visit GamCare.org.uk for online support and information
- Register with GamStop to self-exclude from all UK-regulated online gambling operators
- Speak to a trusted friend, family member, or health professional
Your wellbeing is our priority. Gamble responsibly.